When something goes wrong with your vehicle, your first thought might be "I need a tow." But many common roadside problems can be fixed on the spot, saving you time and money. Here are four signs you need roadside assistance rather than a full tow.
1. Your Car Won't Start (Dead Battery)
If you turn the key and hear clicking or nothing at all, you likely have a dead battery. A professional jump start service can get you running again in minutes. Signs of a dead battery include:
- Clicking sound when turning the key
- Dim or no dashboard lights
- Interior lights were left on overnight
- The car sat unused for an extended period
After a jump start, drive for at least 20 minutes to recharge your battery, or visit an auto parts store to have it tested.
2. You Have a Flat Tire (With a Spare)
If you have a flat tire and a usable spare tire in your vehicle, roadside assistance can swap it for you safely. This is especially important on busy roads where changing a tire yourself can be dangerous. Our technicians ensure proper torque and safe installation.
3. You're Locked Out of Your Car
Locking your keys inside your car is frustrating but doesn't require a tow. Professional lockout service uses specialized tools to open your door without damaging the vehicle. Never try to use a coat hanger or slim jim yourself — modern vehicles have complex lock mechanisms that can be damaged.
4. Your Vehicle Is Stuck (But Not Damaged)
If you've slid into a ditch, gotten stuck in mud, or can't get out of a snow bank, but your vehicle is otherwise fine, a winch-out service can extract you without needing a full tow. Our operators use controlled winching techniques to minimize property damage and get you back on the road.
When You DO Need a Tow
Some situations do require a tow rather than roadside assistance:
- Mechanical failure (engine, transmission, or other major system)
- Accident damage that makes the car undrivable
- Flat tire with no spare available
- Multiple flat tires
- Overheating that won't resolve
- Fluid leaks that could cause further damage if driven
Not sure which service you need? Call us at (833) 362-5293 and we'll help you figure out the best solution for your situation.